{"id":5647,"date":"2026-05-19T16:09:32","date_gmt":"2026-05-19T16:09:32","guid":{"rendered":"https:\/\/sustainability.mama.co.th\/?page_id=5647"},"modified":"2026-05-19T16:28:45","modified_gmt":"2026-05-19T16:28:45","slug":"whistleblow","status":"publish","type":"page","link":"https:\/\/sustainability.mama.co.th\/en\/whistleblow\/","title":{"rendered":"Grievance Mechanism and Remediation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5647\" class=\"elementor elementor-5647\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58aec1a e-flex e-con-boxed pxl-column-none pxl-row-scroll-none pxl-zoom-point-false pxl-section-overflow-visible pxl-section-fix-none pxl-full-content-with-space-none pxl-bg-color-none pxl-backdrop-filter-disable pxl-section-overlay-none e-con e-parent\" data-id=\"58aec1a\" data-element_type=\"container\" data-e-type=\"container\" 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   .kpi-label {\n            font-family: 'K2D', sans-serif;\n            font-size: 18px;\n            font-weight: 700;\n            color: #01579B;\n            margin-bottom: 12px;\n        }\n\n        .esg-kpi-card.highlight .kpi-label {\n            color: #E65100;\n        }\n\n        .kpi-value {\n            font-family: 'K2D', sans-serif;\n            font-size: 48px;\n            font-weight: 700;\n            color: #0288D1;\n            line-height: 1;\n            margin-bottom: 8px;\n        }\n\n        .kpi-value.highlight-text {\n            font-size: 64px;\n            color: #FF9800;\n        }\n\n        .kpi-value.safe-text {\n            color: #2E7D32; \/* \u0e2a\u0e35\u0e40\u0e02\u0e35\u0e22\u0e27\u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a 0 \u0e01\u0e23\u0e13\u0e35\u0e17\u0e38\u0e08\u0e23\u0e34\u0e15 *\/\n        }\n\n        .kpi-unit {\n            font-size: 20px;\n            font-weight: 600;\n            color: #78909C;\n        }\n\n        .kpi-sub {\n            font-size: 13.5px;\n            color: #78909C;\n            margin-top: 8px;\n        }\n\n        \/* --- Responsive --- *\/\n        @media (max-width: 991px) {\n            .esg-protect-grid, .esg-channel-grid, .esg-kpi-row {\n                grid-template-columns: repeat(2, 1fr);\n            }\n            .esg-kpi-card.highlight {\n                grid-column: 1 \/ -1;\n                transform: scale(1);\n            }\n            .esg-kpi-card.highlight:hover {\n                transform: translateY(-4px);\n            }\n        }\n\n        @media (max-width: 767px) {\n            .esg-protect-grid, .esg-channel-grid, .esg-kpi-row {\n                grid-template-columns: 1fr;\n            }\n            .esg-process-container {\n                flex-direction: column;\n                align-items: center;\n                gap: 40px;\n            }\n            .esg-process-container::before {\n                display: none;\n            }\n            .esg-process-step {\n                width: 100%;\n                max-width: 300px;\n            }\n            .esg-process-step::after {\n                content: '\u25bc';\n                position: absolute;\n                bottom: -35px;\n                left: 50%;\n                transform: translateX(-50%);\n                color: #FFE0B2;\n                font-size: 24px;\n            }\n            .esg-process-step:last-child::after {\n                display: none;\n            }\n        }\n    <\/style>\n\n    <div class=\"esg-whistle-header\">\n        <h2 class=\"esg-whistle-title\">Whistleblowing<\/h2>\n        <p class=\"esg-whistle-subtitle\">\n            The Company is committed to conducting its business with transparency and strong corporate governance. We provide accessible channels for employees and all stakeholders to report concerns, complaints, or suspected misconduct related to violations of the Code of Conduct, applicable laws and regulations, or human rights infringements.\n        <\/p>\n    <\/div>\n\n    <div class=\"esg-protect-banner\">\n        <h3 class=\"esg-protect-banner-title\">Whistleblower and Complainant Protection Measures<\/h3>\n        <p class=\"esg-protect-banner-desc\">The Company places the highest importance on protecting individuals who report concerns in good faith. To ensure their safety and confidence in speaking up, the Company has established protection measures in accordance with international best practices and its Code of Conduct, including the following:<\/p>\n        \n        <div class=\"esg-protect-grid\">\n            <div class=\"esg-protect-item\">\n                <div class=\"esg-protect-icon-large\">\ud83d\udd12<\/div>\n                <div class=\"esg-protect-text\">\n                    <h4>Confidentiality Protection<\/h4>\n                    <p>All information and identities of whistleblowers and complainants are treated with the highest level of confidentiality. Access is strictly limited to authorized personnel directly responsible for the investigation process.<\/p>\n                <\/div>\n            <\/div>\n            <div class=\"esg-protect-item\">\n                <div class=\"esg-protect-icon-large\">\ud83d\udee1\ufe0f<\/div>\n                <div class=\"esg-protect-text\">\n                    <h4>Non-Retaliation<\/h4>\n                    <p>The Company shall not demote, penalize, or impose any adverse consequences on employees who report concerns, disclose misconduct, or refuse to participate in activities that violate human rights, even where such actions may result in the loss of business benefits or opportunities for the Company.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <h3 class=\"esg-section-title\">Fact-Finding and Investigation Process<\/h3>\n    <div class=\"esg-process-container\">\n        \n        <div class=\"esg-process-step\">\n            <div class=\"esg-step-icon\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M21 3H3c-1.1 0-2 .9-2 2v14c0 1.1.9 2 2 2h18c1.1 0 2-.9 2-2V5c0-1.1-.9-2-2-2zm0 16H3V5h18v14zm-9-2c2.76 0 5-2.24 5-5s-2.24-5-5-5-5 2.24-5 5 2.24 5 5 5zm0-8c1.65 0 3 1.35 3 3s-1.35 3-3 3-3-1.35-3-3 1.35-3 3-3z\"\/><\/svg>\n            <\/div>\n            <div class=\"esg-step-title\">1. Receipt of Complaints and Reports<\/div>\n            <div class=\"esg-step-desc\">Receive complaints or reports, conduct a preliminary review, and, where appropriate, assign a trusted individual or designated function to carry out the investigation on behalf of the Company.<\/div>\n        <\/div>\n\n        <div class=\"esg-process-step\">\n            <div class=\"esg-step-icon\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M15 12c2.21 0 4-1.79 4-4s-1.79-4-4-4-4 1.79-4 4 1.79 4 4 4zm-9-2V7H4v3H1v2h3v3h2v-3h3v-2H6zm9 4c-2.67 0-8 1.34-8 4v2h16v-2c0-2.66-5.33-4-8-4z\"\/><\/svg>\n            <\/div>\n            <div class=\"esg-step-title\">2. Fact-Finding and Evidence Collection<\/div>\n            <div class=\"esg-step-desc\">Relevant employees may be invited to provide information, and additional documents or supporting evidence may be requested to facilitate a thorough and impartial investigation.<\/div>\n        <\/div>\n\n        <div class=\"esg-process-step\">\n            <div class=\"esg-step-icon\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M19 3H5c-1.1 0-2 .9-2 2v14c0 1.1.9 2 2 2h14c1.1 0 2-.9 2-2V5c0-1.1-.9-2-2-2zm-5 14H7v-2h7v2zm3-4H7v-2h10v2zm0-4H7V7h10v2z\"\/><\/svg>\n            <\/div>\n            <div class=\"esg-step-title\">3. Reporting to highest level Management<\/div>\n            <div class=\"esg-step-desc\">Complaints that pass the preliminary assessment will be reported to the highest level of management for acknowledgment and further consideration.<\/div>\n        <\/div>\n\n        <div class=\"esg-process-step\">\n            <div class=\"esg-step-icon\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M16 11c1.66 0 2.99-1.34 2.99-3S17.66 5 16 5c-1.66 0-3 1.34-3 3s1.34 3 3 3zm-8 0c1.66 0 2.99-1.34 2.99-3S9.66 5 8 5C6.34 5 5 6.34 5 8s1.34 3 3 3zm0 2c-2.33 0-7 1.17-7 3.5V19h14v-2.5c0-2.33-4.67-3.5-7-3.5zm8 0c-.29 0-.62.02-.97.05 1.16.84 1.97 1.97 1.97 3.45V19h6v-2.5c0-2.33-4.67-3.5-7-3.5z\"\/><\/svg>\n            <\/div>\n            <div class=\"esg-step-title\">4. Review by the 3C Committee<\/div>\n            <div class=\"esg-step-desc\">The 3C Committee reviews the information, determines the facts of the case, and establishes appropriate corrective and remedial actions.<\/div>\n        <\/div>\n\n    <\/div>\n    <div class=\"esg-process-note\">\n        * <strong>remark:<\/strong> The duration of the investigation process depends on the complexity of the matter, the adequacy of the evidence provided, and the availability of supporting documentation and explanations from the subject of the complaint.\n    <\/div>\n\n    <h3 class=\"esg-section-title\">Complaint and Whistleblowing Channels<\/h3>\n    <div class=\"esg-channel-grid\">\n        \n        <div class=\"esg-channel-card\">\n            <div class=\"esg-channel-icon\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M6.62 10.79c1.44 2.83 3.76 5.14 6.59 6.59l2.2-2.2c.27-.27.67-.36 1.02-.24 1.12.37 2.33.57 3.57.57.55 0 1 .45 1 1V20c0 .55-.45 1-1 1-9.39 0-17-7.61-17-17 0-.55.45-1 1-1h3.5c.55 0 1 .45 1 1 0 1.25.2 2.45.57 3.57.11.35.03.74-.25 1.02l-2.2 2.2z\"\/><\/svg>\n            <\/div>\n            <div class=\"esg-channel-title\">Direct Reporting and Verbal Communication<\/div>\n            <ul class=\"esg-channel-list\">\n                <li><span class=\"esg-highlight-text\">Head Office (Bangkok):<\/span> 0-2374-4730<\/li>\n                <li><span class=\"esg-highlight-text\">Chonburi Plant<\/span> (038) 480-502<\/li>\n                <li><span class=\"esg-highlight-text\">Lamphun Plant<\/span> (053) 584-088<\/li>\n                <li><span class=\"esg-highlight-text\">Rayong Plant<\/span> (033) 101-500<\/li>\n                <li><span class=\"esg-highlight-text\">Ratchaburi Plant<\/span> (032) 719-599<\/li>\n                <li style=\"margin-top:12px; border-top: 1px dashed #E0E0E0; padding-top: 12px;\"><strong>Contact Person:<\/strong> Managing Director, General Manager, Internal Audit Manager, Human Resources Manager, Factory Managers (all four manufacturing sites), or Human Resources Supervisors<\/li>\n            <\/ul>\n        <\/div>\n\n        <div class=\"esg-channel-card\">\n            <div class=\"esg-channel-icon\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M19 3H5c-1.1 0-2 .9-2 2v14c0 1.1.9 2 2 2h14c1.1 0 2-.9 2-2V5c0-1.1-.9-2-2-2zm0 16H5V5h14v14zM7 10h10v2H7zm0-4h10v2H7zm0 8h10v2H7z\"\/><\/svg>\n            <\/div>\n            <div class=\"esg-channel-title\">Suggestion Box<\/div>\n            <ul class=\"esg-channel-list\">\n                <li><span class=\"esg-highlight-text\">Head Office (Bangkok):<\/span> 3rd Floor, in front of the meeting room<\/li>\n                <li><span class=\"esg-highlight-text\">Chonburi Plant<\/span> Ground Floor Office Entrance Area<\/li>\n                <li><span class=\"esg-highlight-text\">Lamphun Plant<\/span> Walkway to the Canteen<\/li>\n                <li><span class=\"esg-highlight-text\">Rayong Plant<\/span> In Front of the Welfare Office<\/li>\n                <li><span class=\"esg-highlight-text\">Ratchaburi Plant 1<\/span> Walkway Leading to the Employee Locker Area<\/li>\n                <li><span class=\"esg-highlight-text\">Ratchaburi Plant 2<\/span> Walkway to the Canteen<\/li>\n            <\/ul>\n        <\/div>\n\n        <div class=\"esg-channel-card\">\n            <div class=\"esg-channel-icon\">\n                <svg viewbox=\"0 0 24 24\"><path d=\"M20 4H4c-1.1 0-1.99.9-1.99 2L2 18c0 1.1.9 2 2 2h16c1.1 0 2-.9 2-2V6c0-1.1-.9-2-2-2zm0 4l-8 5-8-5V6l8 5 8-5v2z\"\/><\/svg>\n            <\/div>\n            <div class=\"esg-channel-title\">Email and Postal Mail<\/div>\n            <ul class=\"esg-channel-list\">\n                <li><strong>By Email:<\/strong><br>Via the email address of the designated complaint recipient (management representative or Human Resources function)<\/li>\n                <li style=\"margin-top: 16px;\"><strong>By Postal Mail \/ Written Correspondence:<\/strong><br>Submit a sealed written complaint addressed directly to the \u201cManaging Director\u201d or the \u201cInternal Audit Department.\u201d<\/li>\n            <\/ul>\n        <\/div>\n\n    <\/div>\n\n    <h3 class=\"esg-section-title\">Complaint Management and Business Code of Conduct Compliance Performance in 2025<\/h3>\n    <div class=\"esg-result-dashboard\">\n        <div class=\"esg-result-text-summary\">\n            The Company is committed to a transparent and impartial fact-finding and investigation process. All complaints received are handled in accordance with established procedures to ensure fairness, accountability, and appropriate resolution. <strong>258 Cases<\/strong> Submit a sealed written complaint addressed directly to the Managing Director or the Internal Audit Department. <strong>No complaints related to corruption, bribery, or violations of the Company\u2019s Code of Conduct were identified during the reporting period.<\/strong>\n        <\/div>\n        \n        <div class=\"esg-kpi-row\">\n            <div class=\"esg-kpi-card\">\n                <div class=\"kpi-label\">Number of Complaints Received<\/div>\n                <div class=\"kpi-value\">258 <span class=\"kpi-unit\">cases<\/span><\/div>\n                <div class=\"kpi-sub\">Covering All Manufacturing Sites<\/div>\n            <\/div>\n            \n            <div class=\"esg-kpi-card highlight\">\n                <div class=\"kpi-label\">Successfully Resolved<\/div>\n                <div class=\"kpi-value highlight-text\">100<span class=\"kpi-unit\">%<\/span><\/div>\n                <div class=\"kpi-sub\">258 Cases Resolved<br>(0 Cases Under Investigation)<\/div>\n            <\/div>\n            \n            <div class=\"esg-kpi-card\">\n                <div class=\"kpi-label\">Corruption and Code of Conduct Violation Cases<\/div>\n                <div class=\"kpi-value safe-text\">0 <span class=\"kpi-unit\">cases<\/span><\/div>\n                <div class=\"kpi-sub\">Reflecting Strong Corporate Governance<\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0e01\u0e32\u0e23\u0e41\u0e08\u0e49\u0e07\u0e40\u0e1a\u0e32\u0e30\u0e41\u0e2a\u0e41\u0e25\u0e30\u0e02\u0e49\u0e2d\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19 (Whistleblowing) \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e21\u0e38\u0e48\u0e07\u0e21\u0e31\u0e48\u0e19\u0e14\u0e33\u0e40\u0e19\u0e34\u0e19\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e14\u0e49\u0e27\u0e22\u0e04\u0e27\u0e32\u0e21\u0e42\u0e1b\u0e23\u0e48\u0e07\u0e43\u0e2a\u0e41\u0e25\u0e30\u0e21\u0e35\u0e18\u0e23\u0e23\u0e21\u0e32\u0e20\u0e34\u0e1a\u0e32\u0e25 \u0e40\u0e23\u0e32\u0e40\u0e1b\u0e34\u0e14\u0e42\u0e2d\u0e01\u0e32\u0e2a\u0e43\u0e2b\u0e49\u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19\u0e41\u0e25\u0e30\u0e1c\u0e39\u0e49\u0e21\u0e35\u0e2a\u0e48\u0e27\u0e19\u0e44\u0e14\u0e49\u0e40\u0e2a\u0e35\u0e22\u0e17\u0e38\u0e01\u0e1d\u0e48\u0e32\u0e22 \u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e41\u0e08\u0e49\u0e07\u0e40\u0e1a\u0e32\u0e30\u0e41\u0e2a \u0e02\u0e49\u0e2d\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19 \u0e2b\u0e23\u0e37\u0e2d\u0e01\u0e32\u0e23\u0e01\u0e23\u0e30\u0e17\u0e33\u0e17\u0e35\u0e48\u0e1c\u0e34\u0e14\u0e15\u0e48\u0e2d\u0e08\u0e23\u0e23\u0e22\u0e32\u0e1a\u0e23\u0e23\u0e13 \u0e01\u0e0e\u0e2b\u0e21\u0e32\u0e22 \u0e2b\u0e23\u0e37\u0e2d\u0e01\u0e32\u0e23\u0e25\u0e30\u0e40\u0e21\u0e34\u0e14\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e21\u0e19\u0e38\u0e29\u0e22\u0e0a\u0e19 \u0e21\u0e32\u0e15\u0e23\u0e01\u0e32\u0e23\u0e04\u0e38\u0e49\u0e21\u0e04\u0e23\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e41\u0e08\u0e49\u0e07\u0e40\u0e1a\u0e32\u0e30\u0e41\u0e2a\u0e41\u0e25\u0e30\u0e1c\u0e39\u0e49\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19 \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e43\u0e2b\u0e49\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e33\u0e04\u0e31\u0e0d\u0e2a\u0e39\u0e07\u0e2a\u0e38\u0e14\u0e15\u0e48\u0e2d\u0e01\u0e32\u0e23\u0e1b\u0e01\u0e1b\u0e49\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e17\u0e35\u0e48\u0e41\u0e08\u0e49\u0e07\u0e40\u0e1a\u0e32\u0e30\u0e41\u0e2a\u0e14\u0e49\u0e27\u0e22\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e38\u0e08\u0e23\u0e34\u0e15\u0e43\u0e08 \u0e42\u0e14\u0e22\u0e21\u0e35\u0e21\u0e32\u0e15\u0e23\u0e01\u0e32\u0e23\u0e04\u0e38\u0e49\u0e21\u0e04\u0e23\u0e2d\u0e07\u0e15\u0e32\u0e21\u0e21\u0e32\u0e15\u0e23\u0e10\u0e32\u0e19\u0e2a\u0e32\u0e01\u0e25\u0e41\u0e25\u0e30\u0e08\u0e23\u0e23\u0e22\u0e32\u0e1a\u0e23\u0e23\u0e13\u0e02\u0e2d\u0e07\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e14\u0e31\u0e07\u0e19\u0e35\u0e49 \ud83d\udd12 \u0e01\u0e32\u0e23\u0e23\u0e31\u0e01\u0e29\u0e32\u0e04\u0e27\u0e32\u0e21\u0e25\u0e31\u0e1a (Confidentiality) \u0e1b\u0e01\u0e1b\u0e34\u0e14\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e41\u0e25\u0e30\u0e15\u0e31\u0e27\u0e15\u0e19\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19\u0e40\u0e1b\u0e47\u0e19\u0e04\u0e27\u0e32\u0e21\u0e25\u0e31\u0e1a\u0e02\u0e31\u0e49\u0e19\u0e2a\u0e39\u0e07\u0e2a\u0e38\u0e14 \u0e08\u0e33\u0e01\u0e31\u0e14\u0e01\u0e32\u0e23\u0e40\u0e02\u0e49\u0e32\u0e16\u0e36\u0e07\u0e40\u0e09\u0e1e\u0e32\u0e30\u0e1c\u0e39\u0e49\u0e17\u0e35\u0e48\u0e21\u0e35\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48\u0e23\u0e31\u0e1a\u0e1c\u0e34\u0e14\u0e0a\u0e2d\u0e1a\u0e43\u0e19\u0e01\u0e32\u0e23\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e40\u0e17\u0e48\u0e32\u0e19\u0e31\u0e49\u0e19 \ud83d\udee1\ufe0f \u0e1b\u0e23\u0e32\u0e28\u0e08\u0e32\u0e01\u0e01\u0e32\u0e23\u0e15\u0e2d\u0e1a\u0e42\u0e15\u0e49 (Non-Retaliation) \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e08\u0e30\u0e44\u0e21\u0e48\u0e21\u0e35\u0e01\u0e32\u0e23\u0e25\u0e14\u0e15\u0e33\u0e41\u0e2b\u0e19\u0e48\u0e07 \u0e25\u0e07\u0e42\u0e17\u0e29 \u0e2b\u0e23\u0e37\u0e2d\u0e43\u0e2b\u0e49\u0e1c\u0e25\u0e17\u0e32\u0e07\u0e25\u0e1a\u0e43\u0e14\u0e46 \u0e15\u0e48\u0e2d\u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19 \u0e41\u0e08\u0e49\u0e07\u0e40\u0e1a\u0e32\u0e30\u0e41\u0e2a \u0e2b\u0e23\u0e37\u0e2d\u0e1c\u0e39\u0e49\u0e17\u0e35\u0e48\u0e44\u0e21\u0e48\u0e22\u0e2d\u0e21\u0e01\u0e23\u0e30\u0e17\u0e33\u0e01\u0e32\u0e23\u0e25\u0e30\u0e40\u0e21\u0e34\u0e14\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e21\u0e19\u0e38\u0e29\u0e22\u0e0a\u0e19 \u0e41\u0e21\u0e49\u0e27\u0e48\u0e32\u0e08\u0e30\u0e17\u0e33\u0e43\u0e2b\u0e49\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e40\u0e2a\u0e35\u0e22\u0e1c\u0e25\u0e1b\u0e23\u0e30\u0e42\u0e22\u0e0a\u0e19\u0e4c\u0e01\u0e47\u0e15\u0e32\u0e21 \u0e01\u0e23\u0e30\u0e1a\u0e27\u0e19\u0e01\u0e32\u0e23\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e02\u0e49\u0e2d\u0e40\u0e17\u0e47\u0e08\u0e08\u0e23\u0e34\u0e07 1. \u0e1c\u0e39\u0e49\u0e23\u0e31\u0e1a\u0e02\u0e49\u0e2d\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19 \u0e23\u0e31\u0e1a\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07 \u0e14\u0e33\u0e40\u0e19\u0e34\u0e19\u0e01\u0e32\u0e23\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a \u0e2b\u0e23\u0e37\u0e2d\u0e21\u0e2d\u0e1a\u0e2b\u0e21\u0e32\u0e22\u0e43\u0e2b\u0e49\u0e1a\u0e38\u0e04\u0e04\u0e25\/\u0e2b\u0e19\u0e48\u0e27\u0e22\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e44\u0e27\u0e49\u0e43\u0e08\u0e44\u0e14\u0e49\u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e01\u0e23\u0e30\u0e17\u0e33\u0e41\u0e17\u0e19 2. \u0e23\u0e27\u0e1a\u0e23\u0e27\u0e21\u0e02\u0e49\u0e2d\u0e40\u0e17\u0e47\u0e08\u0e08\u0e23\u0e34\u0e07 \u0e40\u0e0a\u0e34\u0e0d\u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e02\u0e49\u0e2d\u0e07\u0e40\u0e02\u0e49\u0e32\u0e21\u0e32\u0e43\u0e2b\u0e49\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25 \u0e2b\u0e23\u0e37\u0e2d\u0e43\u0e2b\u0e49\u0e08\u0e31\u0e14\u0e2a\u0e48\u0e07\u0e40\u0e2d\u0e01\u0e2a\u0e32\u0e23\u0e2b\u0e25\u0e31\u0e01\u0e10\u0e32\u0e19\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e40\u0e15\u0e34\u0e21\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e01\u0e32\u0e23\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a 3. \u0e23\u0e32\u0e22\u0e07\u0e32\u0e19\u0e1c\u0e39\u0e49\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23\u0e2a\u0e39\u0e07\u0e2a\u0e38\u0e14 \u0e02\u0e49\u0e2d\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19\u0e17\u0e35\u0e48\u0e1c\u0e48\u0e32\u0e19\u0e01\u0e32\u0e23\u0e1e\u0e34\u0e08\u0e32\u0e23\u0e13\u0e32\u0e40\u0e1a\u0e37\u0e49\u0e2d\u0e07\u0e15\u0e49\u0e19 \u0e08\u0e30\u0e16\u0e39\u0e01\u0e19\u0e33\u0e40\u0e2a\u0e19\u0e2d\u0e15\u0e48\u0e2d\u0e1c\u0e39\u0e49\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23\u0e2a\u0e39\u0e07\u0e2a\u0e38\u0e14\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e23\u0e31\u0e1a\u0e17\u0e23\u0e32\u0e1a 4. \u0e04\u0e13\u0e30\u0e01\u0e23\u0e23\u0e21\u0e01\u0e32\u0e23 3C \u0e04\u0e13\u0e30\u0e01\u0e23\u0e23\u0e21\u0e01\u0e32\u0e23 3C \u0e1e\u0e34\u0e08\u0e32\u0e23\u0e13\u0e32\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25 \u0e15\u0e31\u0e14\u0e2a\u0e34\u0e19\u0e02\u0e49\u0e2d\u0e40\u0e17\u0e47\u0e08\u0e08\u0e23\u0e34\u0e07 \u0e41\u0e25\u0e30\u0e01\u0e33\u0e2b\u0e19\u0e14\u0e41\u0e19\u0e27\u0e17\u0e32\u0e07\u0e01\u0e32\u0e23\u0e14\u0e33\u0e40\u0e19\u0e34\u0e19\u0e01\u0e32\u0e23\u0e41\u0e01\u0e49\u0e44\u0e02 * \u0e2b\u0e21\u0e32\u0e22\u0e40\u0e2b\u0e15\u0e38: 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