{"id":5421,"date":"2026-05-15T05:21:00","date_gmt":"2026-05-15T05:21:00","guid":{"rendered":"https:\/\/sustainability.mama.co.th\/?page_id=5421"},"modified":"2026-05-22T04:46:10","modified_gmt":"2026-05-22T04:46:10","slug":"stakeholder","status":"publish","type":"page","link":"https:\/\/sustainability.mama.co.th\/en\/stakeholder\/","title":{"rendered":"Stakeholder engagement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5421\" class=\"elementor elementor-5421\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3288fdb e-flex e-con-boxed pxl-column-none pxl-row-scroll-none pxl-zoom-point-false pxl-section-overflow-visible pxl-section-fix-none pxl-full-content-with-space-none pxl-bg-color-none pxl-backdrop-filter-disable pxl-section-overlay-none e-con e-parent\" data-id=\"3288fdb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;tmea_shape_divider_top&quot;:&quot;none&quot;,&quot;tmea_shape_divider_bottom&quot;:&quot;none&quot;}\">\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-990cb8a elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"990cb8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"th\">\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Stakeholder Engagement<\/title>\n    \n    <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n    <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n    <link href=\"https:\/\/fonts.googleapis.com\/css2?family=K2D:wght@400;600&family=Sarabun:wght@300;400;500;600&display=swap\" rel=\"stylesheet\">\n    \n    <script src=\"https:\/\/unpkg.com\/@phosphor-icons\/web\"><\/script>\n\n    <style>\n        :root {\n            --brand-orange: #F5A623;\n            --brand-light: #FFF8EE;\n            --text-dark: #222222;\n            --text-gray: #555555;\n            --border-color: #EAEAEA;\n            --card-bg: #FFFFFF;\n        }\n\n        body {\n            font-family: 'Sarabun', sans-serif;\n            background-color: #F8F9FA;\n            color: var(--text-dark);\n            margin: 0;\n            padding: 0;\n            line-height: 1.6;\n        }\n\n        h2, h3, h4 {\n            font-family: 'K2D', sans-serif;\n            margin-top: 0;\n        }\n\n        .container {\n            max-width: 1200px;\n            margin: 4rem auto;\n            padding: 0 1.5rem;\n        }\n\n        .section-header {\n            text-align: center;\n            margin-bottom: 3rem;\n        }\n\n        .section-header h2 {\n            font-size: 2.2rem;\n            color: 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all 0.3s ease;\n        }\n\n        .stakeholder-card:hover .sh-icon {\n            color: white;\n            transform: scale(1.1);\n        }\n\n        .sh-profile h3 {\n            font-size: 1.3rem;\n            margin: 0;\n            font-weight: 600;\n        }\n\n        \/* Right Panel - Grid Data *\/\n        .sh-details {\n            flex: 1;\n            display: grid;\n            grid-template-columns: repeat(3, 1fr);\n            gap: 2rem;\n            padding: 2rem;\n        }\n\n        .detail-col h4 {\n            font-size: 1.05rem;\n            color: var(--brand-orange);\n            margin-bottom: 1rem;\n            border-bottom: 1px dashed #ddd;\n            padding-bottom: 0.5rem;\n            display: flex;\n            align-items: center;\n            gap: 8px;\n        }\n\n        .detail-col ul {\n            list-style: none;\n            padding: 0;\n            margin: 0;\n        }\n\n        .detail-col li {\n            position: relative;\n   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var(--border-color);\n                flex-direction: row;\n                justify-content: flex-start;\n                gap: 15px;\n            }\n            .sh-icon {\n                margin-bottom: 0;\n                font-size: 2.5rem;\n            }\n            .sh-profile h3 {\n                text-align: left;\n            }\n        }\n    <\/style>\n<\/head>\n<body>\n\n<div class=\"container\">\n    <div class=\"section-header\">\n        <h2>Stakeholder engagement<\/h2>\n    <\/div>\n\n    <div class=\"stakeholder-card\">\n        <div class=\"sh-profile\">\n            <i class=\"ph-light ph-identification-card sh-icon\"><\/i>\n            <h3>Employees<\/h3>\n        <\/div>\n        <div class=\"sh-details\">\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-chat-circle-dots\"><\/i> Engagement Channels<\/h4>\n                <ul>\n                    <li>Employee Meetings &amp; Welfare Committee<\/li>\n                    <li>Digital HR Systems, Suggestion Boxes, or Email<\/li>\n                    <li>Employee Engagement Survey<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-star\"><\/i> Key Expectations<\/h4>\n                <ul>\n                    <li>Fair and Competitive Compensation<\/li>\n                    <li>Occupational Health and Safety<\/li>\n                    <li>Skills Development and Career Advancement<\/li>\n                    <li>Respect for Human Rights<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-gift\"><\/i> Deliverables and Value<\/h4>\n                <ul>\n                    <li>Average Training Hours: 23.35 Hours\/Employee<\/li>\n                    <li>Safe Working Environment in Compliance with Standards<\/li>\n                    <li>Human Rights Compliance and Equal Employment<\/li>\n                <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"stakeholder-card\">\n        <div class=\"sh-profile\">\n            <i class=\"ph-light ph-shopping-bag sh-icon\"><\/i>\n            <h3>Customers<\/h3>\n        <\/div>\n        <div class=\"sh-details\">\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-chat-circle-dots\"><\/i> Engagement Channels<\/h4>\n                <ul>\n                    <li>24\/7 Customer Service and Grievance Center<\/li>\n                    <li>Social Media \/ Website<\/li>\n                    <li>\u0e01\u0e32\u0e23\u0e2a\u0e33\u0e23\u0e27\u0e08\u0e04\u0e27\u0e32\u0e21\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-star\"><\/i> Key Expectations<\/h4>\n                <ul>\n                    <li>Quality, Clean, and Safe Products<\/li>\n                    <li>Eco-Friendly Packaging<\/li>\n                    <li>Rapid Grievance Redress<\/li>\n                    <li>Data Security and Privacy (PDPA)<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-gift\"><\/i> Deliverables and Value<\/h4>\n                <ul>\n                    <li>International Food Safety Certifications (BRCGS and ISO 22000)<\/li>\n                    <li>Eco-Friendly Packaging Development<\/li>\n                    <li>Rapid Response Grievance Mechanism<\/li>\n                <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"stakeholder-card\">\n        <div class=\"sh-profile\">\n            <i class=\"ph-light ph-handshake sh-icon\"><\/i>\n            <h3>3.Suppliers and Business Partners<\/h3>\n        <\/div>\n        <div class=\"sh-details\">\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-chat-circle-dots\"><\/i> Engagement Channels<\/h4>\n                <ul>\n                    <li>Annual Supplier Conference<\/li>\n                    <li>ESG Potential Assessment<\/li>\n                    <li>Knowledge Sharing and Transfer<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-star\"><\/i> Key Expectations<\/h4>\n                <ul>\n                    <li>Transparent and Fair Transactions<\/li>\n                    <li>Mutual Business Growth<\/li>\n                    <li>Sustainable Knowledge Support<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-gift\"><\/i> Deliverables and Value<\/h4>\n                <ul>\n                    <li>Fair Pricing and Timely Payment<\/li>\n                    <li>Supplier Capability Building and Training<\/li>\n                    <li>Sustainable Procurement<\/li>\n                <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"stakeholder-card\">\n        <div class=\"sh-profile\">\n            <i class=\"ph-light ph-scales sh-icon\"><\/i>\n            <h3>4.Regulatory Bodies and Authorities<\/h3>\n        <\/div>\n        <div class=\"sh-details\">\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-chat-circle-dots\"><\/i> Engagement Channels<\/h4>\n                <ul>\n                    <li>Regulatory and Statutory Compliance Reporting<\/li>\n                    <li>Participation in Government Meetings and Seminars<\/li>\n                    <li>Audit and Assessment Readiness<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-star\"><\/i> Key Expectations<\/h4>\n                <ul>\n                    <li>100% Legal and Regulatory Compliance<\/li>\n                    <li>Transparency and Corporate Governance<\/li>\n                    <li>Cooperation with Government Policies<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-gift\"><\/i> Deliverables and Value<\/h4>\n                <ul>\n                    <li>Full Compliance and Clean Regulatory Record<\/li>\n                    <li>Sustainability Report Disclosure<\/li>\n                    <li>Participation in Environmental Governance Programs<\/li>\n                <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"stakeholder-card\">\n        <div class=\"sh-profile\">\n            <i class=\"ph-light ph-trend-up sh-icon\"><\/i>\n            <h3>5.Shareholders and Investors<\/h3>\n        <\/div>\n        <div class=\"sh-details\">\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-chat-circle-dots\"><\/i> Engagement Channels<\/h4>\n                <ul>\n                    <li>Annual General Meeting of Shareholders (AGM)<\/li>\n                    <li>Annual Report (56-1 One Report)<\/li>\n                    <li>Opportunity Day Sessions<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-star\"><\/i> Key Expectations<\/h4>\n                <ul>\n                    <li>Worthwhile Return on Investment (ROI)<\/li>\n                    <li>Effective Risk Management<\/li>\n                    <li>Good Corporate Governance (CG)<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-gift\"><\/i> Deliverables and Value<\/h4>\n                <ul>\n                    <li>Sustainable and Stable Revenue Growth<\/li>\n                    <li>Consistent and Regular Dividend Payouts<\/li>\n                    <li>Excellent CG Score Rating (5-Star \/ \"Excellent\" Recognition)<\/li>\n                <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"stakeholder-card\">\n        <div class=\"sh-profile\">\n            <i class=\"ph-light ph-plant sh-icon\"><\/i>\n            <h3>6.Communities and the Environment<\/h3>\n        <\/div>\n        <div class=\"sh-details\">\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-chat-circle-dots\"><\/i> Engagement Channels<\/h4>\n                <ul>\n                    <li>Stakeholder Dialogue Forums \/ Public Consultation Forums<\/li>\n                    <li>Community Site Visits and Feedback Collection<\/li>\n                    <li>Corporate Social Responsibility (CSR) and Creating Shared Value (CSV) Activities<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-star\"><\/i> Key Expectations<\/h4>\n                <ul>\n                    <li>Zero Environmental Impact \/ Minimizing Environmental Impact<\/li>\n                    <li>Local Job Creation and Income Generation<\/li>\n                    <li>Community Quality of Life Development and Engagement<\/li>\n                <\/ul>\n            <\/div>\n            <div class=\"detail-col\">\n                <h4><i class=\"ph-fill ph-gift\"><\/i> Deliverables and Value<\/h4>\n                <ul>\n                    <li>\"Mama Model\" Project: Career Creation for Communities and Vulnerable Groups<\/li>\n                    <li>Zero Waste Management and Pollution Reduction (Green TF \/ Green Task Force)<\/li>\n                    <li>Local Employment in Factory Vicinity \/ Promotion of Local Employment<\/li>\n                <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div>\n\n<script>\n    document.addEventListener(\"DOMContentLoaded\", function() {\n        const cards = document.querySelectorAll('.stakeholder-card');\n        \n        const observer = 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